First 48 Hours
Set up the basics first: identity, safety, communication, temporary housing, and how to move around.
Apply for a SIN
A Social Insurance Number is needed to work in Canada and access many government programs.
- Apply through Service Canada if you are eligible.
- Keep your SIN private and do not share it unless required.
Get a temporary phone plan
A working phone number helps with job applications, banking, school registration, maps, emergency contacts, and appointments.
- Compare prepaid, monthly, and family plans.
- Ask what is included before signing anything.
Save emergency contacts
Write down important contacts in your phone and on paper in case your phone dies or gets lost.
- Add family, school, landlord or housing contact, doctor/clinic, and settlement worker if you have one.
- Save your address somewhere easy to find.
Find temporary housing
Temporary housing gives you time to compare areas, understand rent prices, and avoid rushing into a bad rental agreement.
- Be careful with deposits and unusually cheap listings.
- Use trusted support if you are at risk of homelessness.
Learn 911 and emergency information
In Canada, 911 is for police, fire, or ambulance emergencies. For non-emergency help, cities and provinces may have different numbers.
- Call 911 only for emergencies where someone needs immediate help.
- For community services in Ontario, 211 can help connect you to local support.
Open Google Maps or transit apps
Transit apps help you find buses, trains, walking routes, clinics, schools, grocery stores, and community services nearby.
- Save home, school, temporary housing, and nearby clinic locations.
- Check routes before appointments so you are not rushed.